Legal
Privacy Policy
Last updated: November 2026
This policy explains how The Dipstick Company Pty Ltd (ABN 17 658 893 219), trading as Diptek ("we", "us"), handles personal information collected through this website and through enquiries you send us.
What we collect
- Enquiries. If you email or call us, we receive your name, contact details and anything else you choose to tell us.
- Website use. When you visit, we collect information about how the site is used, as described under "Website analytics".
- Technical information. Like most websites, our hosting and content providers receive details such as your IP address, browser type and the time of your visit.
How we use it
We use personal information to respond to enquiries, provide information about our products and services, keep the website secure and working, and improve it. We do not sell personal information, and we do not run advertising or advertising trackers on this website.
Website analytics
We use Microsoft Clarity to understand how visitors use our website. Clarity records information such as the sections viewed, time spent, scrolling, clicks, device and browser type, approximate location (country) and replays of on-screen activity. We use it only to improve the website, and we do not use it to identify individual visitors.
Clarity uses cookies and similar technologies, and the data is processed by Microsoft. See the Microsoft Privacy Statement for more.
Cookies
Cookies are small files stored by your browser. We use them only for the analytics described above. You can block or delete them in your browser settings, and the website will still work.
Other providers
This website loads its fonts from Google Fonts, so Google receives your IP address when the page loads. See the Google Privacy Policy. We also use service providers to host the website and to run our email and business systems.
Overseas disclosure
Providers such as Microsoft and Google may store or process information outside Australia, including in the United States.
Security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law.
Access, correction and complaints
You can ask to access or correct personal information we hold about you, or make a privacy complaint, using the contact details below. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Contact us
The Dipstick Company Pty Ltd (ABN 17 658 893 219)
Email: info@diptek.com.au
Phone: (08) 6185 8250
Post: Unit 106 / 396 Scarborough Beach Rd, WA 6017
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.